Frequently Asked Questions
How fast will my order ship?
We usually ship within 2 days of your order, using GLS courier service across the EU. Each mobile passes through our own hands before it leaves our studio, so we pack carefully rather than rushing — but we know gifts often need to arrive by a certain date, so if you're ordering for a baby shower or a due date, feel free to reach out and we'll let you know what's realistic.
Is this mobile safe to hang over my baby's crib unsupervised?
Our mobiles are designed as beautiful, Montessori-inspired visual objects for your baby to focus on and enjoy during supervised awake time — not as an unsupervised nursery decoration or a toy meant to be touched, pulled, or chewed. That's why you'll see the note "not a toy, decoration only" on product pages: it's a safety standard, not a downgrade. Like any hanging décor near a crib, it should only be up when a caregiver is present and should be removed once your baby can reach, grab, or pull themselves up.
How do I take care of my mobile?
Dust gently with a soft, dry cloth as needed, and keep it out of direct sunlight and away from damp or humid spots to protect the finish and the certified paint. Because it's handmade from natural materials, avoid soaking or scrubbing it with water.
Can I get this gift-wrapped, or add a personal note?
Yes — a personalized handwritten tag is available as an option before checkout, so it's ready to hand straight over at a baby shower or send directly to the parents-to-be.
Do you ship outside the EU?
Yes — we ship worldwide. Within the EU we use GLS courier service; for international orders outside the EU, we ship via our local post office.